Sales Representative: RAY WANG

Material Diameter: Φ15

Saw Blade Specifications:

• Size: 460-50T (Coated)
• Product Name: 42CrMo-Y2
• Speed: 80
• Feed Rate per Tooth: 0.048
• Feed Speed: 2.8

Customer Feedback Issues

1. Product Comparison:

• The customer compared the new product with other competitors’ products.

2. Machine Operation Issues:

• The customer noted that the machine is new, and the material is high hardness, with the cutter head showing signs of wear.

Saw Blade Usage Situation

Previous Saw Blade Usage:

• None.

Current Saw Blade Usage:

1. From December 23rd to 27th, the machine was tested, cutting up to 27 flat faces, and the cutter head produced 3 broken teeth.
2. On December 27th, the machine was adjusted to increase cutting efficiency. During the operation, sparks were visible when the saw blade cut at 17 flat faces, rotating at 100 RPM, with a feed rate of 4.20.

Proposed Solution

Actions Taken:

1. Advise the customer to increase cutting parameters while maintaining original specifications to ensure the saw blade’s lifespan.
2. Suggest changing the material to improve cutter head wear resistance.

Summary and Conclusion

• The customer is advised to maintain proper cutting parameters and upgrade material to improve blade longevity.