1. Saw Blade Life:

• The customer reports that the saw blade does not meet the required lifespan.

2. Machine Operation Issues:

• 1: The machine, a three-axis machine, is operating normally, with no issues found on-site.
• 2: The customer operates in a shared environment with other machines, including those using different brands, which may affect blade performance.

Saw Blade Usage Situation

Previous Saw Blade Usage:

• The customer has been using blades from a different manufacturer for approximately 10,000 hours, but they are not satisfied with the results.

Current Saw Blade Usage:

• The customer is currently using a German-manufactured saw blade, with a lifespan of around 15,000 hours, and is relatively satisfied with its performance.
• The customer also uses a Chinese-made saw blade, with a lifespan between 6,000 to 10,000 hours, and reports being unsatisfied with it.

Proposed Solution

Actions Taken:

• Suggest using the same brand of saw blades across all machines and sourcing from a consistent supplier to avoid mixing different brands, which may lead to inconsistent performance.

• The issue with the saw blade’s performance stems from mixing different brands, leading to inconsistency. It is recommended that the customer use blades from the same supplier for better results.

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