Sales Representative: RAY WANG
Saw Blade Specifications:
- Size: 360×40×2.25+2.6×7 2T
- Product Name: [Enter Product Name]
- Speed: 100
- Feed Rate per Tooth: 0.05
- Feed Speed: 6.6
Customer Feedback Issues
1. Saw Blade Lifespan:
- The customer reports that the saw blade does not last as long as previous blades.
Customer Operation Issues
1. Spray Mist:
- Excessive spray mist is affecting the blade’s lifespan.
Saw Blade Usage Situation
Previous Saw Blade Usage:
- None.
Current Saw Blade Usage:
- The customer purchased the product later and has been using it for cutting. The saw blade is performing well and meets customer requirements. The customer has cut 21m² with the blade, and it is still cutting fine.
Proposed Solution
Actions Taken:
- Increase the spray mist to reduce the friction between the blade and material, preventing the blade from overheating.
- Provide operator training to improve operational habits and attention to detail.
Summary and Conclusion
- The customer’s feedback indicates that the issue lies with machine operation habits, leading to a reduced saw blade lifespan. It is not an issue with the blade itself.
